Platform features

Everything you need to resolve disputes online

A complete, modular ODR platform — each feature independently activatable per tenant.

Real-time Chat

Case-wide, direct, and group conversations. Full message history with file attachments.

Audio & Video

WebRTC-powered video sessions for mediation hearings. No plugins required.

Outcome Builder

Template-driven settlement agreements. Party sign-off, versioning, and PDF export.

Workflow Engine

Configurable task checklists guiding a case from opening to resolution.

Stage Escalation

Structured escalation through Negotiation → Mediation → Arbitration with full audit trail.

Evidence Management

Hierarchical file system with selective sharing between parties. Versioning support.

Multi-tenant

White-label your own ODR brand. Custom logo, colour, domain, and module selection per tenant.

Role-based Access

Super Admin, Tenant Admin, Case Manager, Neutral, Claimant, Respondent — full RBAC.

Smart Invitations

Secure link-based party invitations with expiry and status tracking.