We collect information you provide when registering, submitting cases, and communicating through the platform. This includes name, email, case details, and uploaded evidence.

Data is used solely to operate the dispute resolution service. We do not sell or share personal data with third parties for marketing purposes.

Case data is retained for the period required by applicable law or as agreed with the tenant organisation. You may request deletion subject to legal obligations.

Under GDPR, UK-GDPR, PIPEDA, and CCPA, you have rights to access, rectify, erase, and port your data. Contact us at hello@odraas.io to exercise these rights.

Data is encrypted in transit (TLS 1.2+) and at rest (AES-256). Tenant data is logically isolated within the platform.

For privacy enquiries, contact our Data Protection team at hello@odraas.io.